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  Privacy Policy                                              

 

Digitech Systems Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Digitech Systems anytime you interact with Digitech Systems, such as when you visit our website, when you purchase Digitech Systems products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Digitech Systems, and we go to great lengths to protect it.

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

There are a number of situations in which your personal information may help us give you better products. For example:

  • We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.

  • When you interact with Digitech Systems, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Digitech Systems products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

  • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Digitech Systems products.

The Digitech Systems website, as well as Digitech Systems services such as .Mac and the iTunes Store, allows you to create an “Digitech Systems ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address or a credit card number — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal Digitech Systems ID — in many cases simply your email address, because it’s unique and easy to remember. The next time you order from the Digitech Systems Store or register a new product, all you need to do is enter your Digitech Systems ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your Digitech Systems ID it will be available for all your transactions with Digitech Systems globally.

Digitech Systems takes your privacy very seriously. Digitech Systems does not sell or rent your contact information to other marketers.


 

 

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